Job Description

Utilization Specialist – Residential Services

Looking to make an impact? You’ve found the opportunity. At Lifewell, you’ll join a team passionate about providing hope, healing and health to the ones we serve. Our mission drives us, and you’ll see this in our desire to help others reach a balanced mental health lifestyle. We align our thinking on three values: person-centered, evidence-based and quality-driven. Just as much as we care for those we serve, we care for our employees. We provide career growth paths to encourage personal and professional development and flexible shifts so you can focus on what’s most important. Come alongside others to encourage self-value and hope. Come alongside us and help lives change!

Essential Duties and Responsibilities

As the Utilization Specialist for Lifewell’s Residential Program, you will support members to ensure they are able to receive the needed treatment. You will serve as the primary liaison for case coordination with health plans, coordinate prior authorizations and provide supportive case management. You will be part of the clinical team to support treatment recommendation with the member’s health plan and will work directly with therapists, clinicians, supervisory team and Lifewell’s billing department to ensure authorization documentation is complete.

If you are dependable, detail-orientated, caring and compassionate and find motivation in helping our members through their recovery, apply now! At Lifewell, we promote from within and foster an environment that encourages career growth and development.

 

Skills / Requirements

Skills / Requirements

  • A High School Diploma/GED and three years of relevant experience in a behavioral health setting; OR
  • An Associate’s degree and two years of relevant experience in a behavioral health setting; OR
  • A bachelor’s degree in the behavioral health field; OR
  • A non-behavioral health field bachelor’s degree and one year of relevant experience in a behavioral health setting
  • Must be at least 21 years of age.
  • Background check.
  • Minimum typing speed of 25 wpm.
  • Some assignments require an Arizona Fingerprint Clearance Card
  • Current Arizona Driver License and a current satisfactory 39-month Motor Vehicle Record (MVR).

 

Important Notes

Lifewell Behavioral Wellness is a non-profit behavioral healthcare agency providing treatment, services and support for low-income clients diagnosed with serious mental illness (SMI), general mental health issues and substance abuse disorders. Lifewell offers residential, outpatient, community living and psychosocial rehabilitation programs which are client centered and adapted to address a broad range of needs.

Lifewell programs provide safe and supportive environments that foster recovery, healthy living and personal growth for clients as they build on existing strengths, focus on addressing deficiencies, and learn new social and vocational skills.