Job Description


Under supervision of Program Management, performs duties in support of therapeutic services to an adult population composed of persons with substance-use disorders, SMI, dual-diagnoses and/or referred persons. Assists with medication practices that are focused on increasing the behavioral health recipient’s medication independence, quality outcomes and are in compliance with licensure requirements; performs related duties as required.


  • Assists behavioral health recipients in the self-administration of medications in accordance with the Lifewell Self-Administration of Medications policy and procedures.
  • Prepares documentation regarding behavioral health recipients in accordance with regulatory requirements and Lifewell policies and procedures. This includes, but is not limited to, the documentation of behavioral health recipient self-administration of medication on MAR, electronic medical record or other specified forms.
  • Educates behavioral health recipients regarding the identification of medications, common benefits, side effects and adverse reactions or other related topics. Notifies appropriate parties of medication/physical health related concerns.
  • Reviews medication orders, transcribes and updates orders on MAR, coordinates with behavioral health recipient, prescriber clinics, PCP (Primary Care Physician) offices and pharmacies to maintain current accurate medication records and resolve discrepancies that may arise.
  • Performs physical count of all schedule II, III and IV medications and maintains accurate and complete controlled drug records. Reports any discrepancies in controlled drug records to supervisor.
  • Assist behavioral health recipients with ordering, re-ordering, maintaining and storing supply of medications and/or medical supplies as required. Completes medication check-in and disposal records. Maintains cleanliness of medication work areas and disposes of hazardous material in appropriate containers.
  • Performs audits, inspections or other quality improvement activities related to medication self-administration, problem identification and corrective actions.
  • Completes medication event notifications and Incident Reports if required, and submits to appropriate parties within required timelines.
  • Performs office tasks such as work orders, event notifications, Incident Reports, copying, faxing, logging mail and answering phones; receives and verifies logs, keys and cash.
  • May assist in coordination of care tasks under direct supervision.
  • Participates in clinical staff meetings, trainings and other activities as required.

Skills / Requirements


  • Medical Assistant diploma from accredited medical assisting program OR specialized training/education in a medical related field.
  • A High School Diploma/GED.
  • Some assignments require an Arizona DPS Class One Fingerprint Clearance Card
  • Some assignments require a current Arizona Driver License and a current satisfactory 39-month Motor Vehicle Record (MVR).
  • Must be 21 years of age
  • Background Check
  • Minimum typing speed of 25 wpm
  • Possession of, or the ability to obtain, the following:
  • CPR and First Aid certifications



Important Notes

Lifewell Behavioral Wellness is a non-profit behavioral healthcare agency providing treatment, services and support for low-income clients diagnosed with serious mental illness (SMI), general mental health issues and substance abuse disorders. Lifewell offers residential, outpatient, community living and psychosocial rehabilitation programs which are client centered and adapted to address a broad range of needs.

Lifewell programs provide safe and supportive environments that foster recovery, healthy living and personal growth for clients as they build on existing strengths, focus on addressing deficiencies, and learn new social and vocational skills.