Job Description

POSITION SUMMARY: Under supervision of Program Management, perform duties in support of therapeutic services and provides comprehensive direct support services which are structured to meet the needs of an adult population composed of SMI, dual diagnosed and/or referred persons. Responsible for working with the members to facilitate access to housing opportunities, address housing permanency and support independent living in a community setting. Serves as point of contact for housing issues and coordination.


  • Supports the clinical team and members with identifying housing resources. Serves as the primary contact and subject matter expert for housing and homelessness related services and activities for members who are in need of those related services.
  • Accompanies members on occasion to housing briefings and/or to explore housing options. May provide mediation and advocacy with landlords on the member’s behalf and/or supports the member in advocating for themselves with their landlords. Assists members to develop a plan to obtain and/or maintain housing.
  • Provides oversight and expertise related to completion of the Vulnerability Index-Services Prioritization Decision Assistance Tool (VI-SPDAT) and full SPDAT.
  • Tracks applications and referrals to housing programs and services for members.
  • Ensures appropriate member referral packets are provided.
  • Maintains accurate and up-to-date data demographics related to housing and homeless status.
  • Participates in community-wide efforts to address housing and homelessness when possible. Engages in networking with community resources related to housing and homelessness and attends regular meetings with the RBHA regarding housing and homelessness.
  • Collaborates in the community based Coordinated Entry process, including accessing the Homeless Management Information System (HMIS) and HomeLink datatbases.
  • Participates in homeless case conferencing with internal and external partners in Maricopa County.
  • Provides intervention/assistance when a member’s housing is at risk and assists in connecting to resources.
  • Adheres to SAMHSA’s permanent supportive housing toolkit and SAMHSA PSH Fidelity Scale domains.
  • Serves as an integrated part of the clinical team and collaborate in treatment planning, if housing is defined as a member need.

Skills / Requirements


  • A High School Diploma/GED and three years behavioral health experience; OR
  • An Associate’s degree and two years behavioral health work experience; OR
  • Bachelor’s degree in non-behavioral health related field one year behavioral health work experience; OR
  • Bachelor’s degree in a behavioral health related field
  • One year of related work experience in supported housing
  • Current Arizona Driver License and a current satisfactory 39-month Motor Vehicle Record (MVR)
  • Must be 21 years of age
  • Background Check
  • Minimum 1 year recovery from drugs and/or alcohol
  • Minimum typing speed of 25 wpm

Important Notes

Lifewell Behavioral Wellness is a non-profit behavioral healthcare agency providing treatment, services and support for low-income clients diagnosed with serious mental illness (SMI), general mental health issues and substance abuse disorders. Lifewell offers residential, outpatient, community living and psychosocial rehabilitation programs which are client centered and adapted to address a broad range of needs.

Lifewell programs provide safe and supportive environments that foster recovery, healthy living and personal growth for clients as they build on existing strengths, focus on addressing deficiencies, and learn new social and vocational skills.