Client Service Representative
Looking to make an impact? You’ve found the opportunity! At Lifewell, you’ll join a team passionate about inspiring hope, supporting better health and providing opportunities for healing to the ones we serve. Our mission drives us, and you’ll see this in our desire to help others reach a balanced mental health lifestyle. Just as much as we care for those we serve, we care for our team members and our community. We provide career growth paths to encourage personal and professional development so you can focus on what’s most important. Come alongside others to encourage self-value and hope and help lives change!
Essential Duties and Responsibilities
As a Client Service Representative, you will be able to assist and communicate effectively with our clients to help solve problems being the first point of contact through our call center. From scheduling client appointments, verifying client benefits, insurance and enrollment information, to providing basic information to our callers.
If you are someone who is service-oriented with strong, effective communication skills and a desire to help others, apply now! At Lifewell, we promote from within and foster an environment that encourages career growth and development.
Skills / Requirements
- A High School Diploma/GED and a minimum of 1 year of related work experience in a call center or customer service environment.
- Work experience in behavioral health preferred.
- Must be 21 years of age
- Background Check
- Minimum 1 year recovery from drugs and/or alcohol
- Minimum typing speed of 35 wpm