Job: Family Mentor

This posting has expired and is no longer available.

Job Description

Under supervision of Program Management, performs duties in support of therapeutic services and provides comprehensive direct support services which are structured to meet the needs of an adult population composed of SMI, dual-diagnosed and/or referred persons. Facilitates various family group activities that support and strengthen the client and their families assisting them in their recovery; performs related duties as required.

The duties listed below are intended only as illustrations of the types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.
· Creates and facilitates a variety of family group activities that support and strengthen a family’s journey of recovery.
· Encourages, assists and supports the family in expressing their perspective throughout the processes of assessment, service planning and service delivery while maintaining a focus on the recovery and resilency.
· In preparation of the transition from Child and Adolescent services to the Adult Services for people with Serious Mental Illness, attends the individual’s Child & Family Team (CFT) meetings; assist the family in identifying its family culture and concerns identified as they transition into the Adult System of Care.
· Develops knowledge base and contacts in community to assist with providing needed resources to Individuals/Families and provide consultation to members of the Adult clinical Teams on community-based resources.
· Encourages, assists and supports the family in expressing their perspective throughout the processes of assessment, service planning and service delivery while maintaining a focus on the Recovery Philosophy.
· Communicate opportunities for family members to become involved in the Mental Health System on a variety of levels.
· Distinguishes between crisis and non-crisis events with the family member; assists family member to identify development and or refine Pre-Crisis systems or a Crisis Plan that is individualized.
· Participates in and support the activities of the Recovery and Resiliency Department including participation in Forums and other activities as designated by their supervisor.
· Participates in staff meetings, trainings and other activities as required.
· Performs other duties as required and special projects as assigned.


  • Knowledge of the principles of cultural competency and adherence to its philosophy.
  • Knowledge of Lifewell’s Code of Ethics statement and adherence to its concepts.
  • Knowledge of behavioral health services delivery systems policies and procedures.
  • Knowledge of state behavioral health individual and agency licensure regulations and requirements.
  • Knowledge of state and local behavioral health resources.
  • Ability to work effectively with others and to communicate effectively, orally and in writing.
  • Ability to maintain confidentiality of information.
  • Ability to work under pressure and address events/crises which may develop unexpectedly.
  • Knowledge of computer software appropriate to the assignment.


· The position has a requirement of a shared experience. A shared experience is defined as personally utilizing privately or publically funded behavioral health services, to include substance abuse treatment.
· Completion of Peer Support Training and Peer Support Certification.
· Some assignments require a current Arizona Driver License and a current satisfactory 39-month Motor Vehicle Record (MVR).
· Must be 21 years of age
· Background Check
· Minimum 1 year recovery from drugs and/or alcohol
· Minimum typing speed of 25 wpm

Important Notes

Lifewell Behavioral Wellness is a non-profit behavioral healthcare agency providing treatment, services and support for low-income clients diagnosed with serious mental illness (SMI), general mental health issues and substance abuse disorders. Lifewell offers residential, outpatient, community living and psychosocial rehabilitation programs which are client centered and adapted to address a broad range of needs.

Lifewell programs provide safe and supportive environments that foster recovery, healthy living and personal growth for clients as they build on existing strengths, focus on addressing deficiencies, and learn new social and vocational skills.


Valley-wide Locations
Phoenix, AZ 85012
Administration Offices
202 E Earll Drive
Phoenix, AZ 85012
Lifewellness Center Beryl
2505 W. Beryl Ave
Phoenix, AZ 85021
Lifewellness Center Mitchell
40 E. Mitchell
Phoenix, AZ 85012
Lifewellness Center Power
6915 E. Main Street
Mesa, AZ 85207
Lifewellness Center University
262 E. University
Mesa, AZ 85201
East Valley
Mesa, AZ 85210
Phoenix, AZ 85012
Valley-wide Locations
Phoenix, AZ 85012
Administration Offices
Lifewellness Center Beryl
Lifewellness Center Mitchell
Lifewellness Center Power
Lifewellness Center University